Return Policy

Scope and Intent

This Return and Refund Policy applies to all purchases made through the https://blinkbag.store/

Contact Information

For questions about returns and refunds, please contact our customer service via:

- Address: 4858 Clinton St, Los Angeles, CA 90004, USA

Return Window

Customers in United State have the right to cancel their purchase and return the product within 30 days of delivery date.

Return Instructions

1. Return Notification: To initiate a return, contact our customer service at
contact@blinkbag.store with your order number and a detailed reason for the return.

2. Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

1. Safely pack the item in the original packaging with all labels and tags still attached.

2. Include the return authorization form and any necessary supporting documents or images.

3. Download and print the return label from the link provided in our email.

Return Costs

For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
For Customer Remorse (Change of Mind): No cost to the customer This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.

Specific Return and Refund Conditions

- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days of delivery date, provided it is unused, undamaged, and in the original packaging.

- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. will cover the return shipping contact@blinkbag.store costs and provide a refund.

- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.

- Incorrect Product Received: If you receive an incorrect product, contact us, contact@blinkbag.store

- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund

- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a full refund.

Policy for Non-Damaged Goods

If you change your mind, you can return the undamaged and unused product within 30 days of the delivery date. Ensure it is in the original packaging.

Timelines

- Return Window: Returns must be reported and shipped within 30 days of receiving the product.

- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 business days. You will receive a confirmation email.

- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period: After the return is approved, it takes up to 7 business days to process the refund to the original payment method.

- Refund Methods: Refunds are made to the original payment method used at the time of purchase.

Return Address

Send all returns to: 4858 Clinton St, Los Angeles, CA 90004, USA

Shipping Method and Costs

- Shipping Method: DHL + Track & Trace

- Restocking Fees: $0

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service. https://blinkbag.store/pages/faqs

Company name: blinkbag